Business club
An operating system for a business-manager team: 290+ members in one CRM
290+
members in the system
24/7
automatic monitoring
0
clients lost from sight
The starting point
Managers couldn't see their whole area of responsibility. Tasks lived in chat threads, workload was split by gut feel, people overworked and burned out.
The client base ran on the memory of specific people - when a person left, the relationship history left with them.
What I built
- 1Ownership zones: every manager has their own patch and a clear focus
- 2Task planning and workload control: you see who is overloaded before they burn out
- 3A CRM that remembers everything: 290+ member cards with full history and churn-risk flags
- 4Automatic 24/7 monitoring: failures surface before people notice them
The result
0clients lost from sight
The team runs on a system, not on heroics. Workload is under control, turnover is going down, everyone has a clear focus. Every client's history lives in the system, not in someone's head.
What this looks like for you: A team that doesn't burn out, and a client base that doesn't depend on who's in the office today.
Stack
custom CRM
Telegram integrations
AI analytics
24/7 monitoring
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